Published On: Fri, Aug 22nd, 2014

5 Tips for Improving Your IT Department

Whether you’re a fledgling start-up or a multinational corporation, your IT department is one of the most important in your company. But what can you do if they aren’t performing as well as you’d like? Or what if they’re a positive, productive bunch, but you think they could be doing more? Here are just five tips for increasing efficiency in your IT department.

 IT Department

1: Make Them Accountable As A Team

Instead of fostering an environment where they’re all eager to tattle on each other to the big bosses, make the success of the entire department dependent on their cooperation. This will ensure that no one slacks off or bullies everyone else to have their own way.

2: Treat Your Employees Like Individuals

The IT field attracts a lot of self-starters who don’t appreciate being micromanaged. While you don’t have to relax your standards or exempt them from quotas, you can drastically improve your team’s overall productivity by understanding who benefits from supervision and who doesn’t. Give nudges to those who need it; let the individualists monitor themselves.

3: Upgrade Their Equipment

If your employees are still working on desktop computers with clunky monitors and ball-scrolling mice, it’s long past time to bring them into the 21st century. Not only will this boost morale, but it will also equip them to deal with unique modern problems in an increasingly digital world.

4: Teach Them to Multitask

This is a useful skill for any business professional to have, but it’s of particular importance to those with output that affects the entire company. If your severs go down in the middle of a workday, or if your customer logs are backing up or corrupting, you’ll need an IT department who can prioritize certain tasks and prevent as much of a disaster as they can.

5: Improve Their People Skills

Many IT techs don’t realize that half of their job will be explaining things to others. If your workers are more comfortable in front of a screen than a conference hall, enroll them in a few socialization or public speaking courses. You’ll want them to have above-average communication skills for the sake of your clients, investors and shareholders.

These are just five ways to improve both the attitudes and the outputs of your IT department. For even more tips, visit IT support sites like Cal Net They’ll help you optimize your team, increase your profits and receive better reviews from your customers.